MR M K HILL Flew From: VANCOUVER To: LONDON in December/2006 in First Class My only concern was that on arrival at Vancuover Airport we were instructed to queue up at the economy check out and then given vague verbal instructions which eventually lead us to the economy lounge. Whereas other people in our party travelling first class were taken to your Maple Leaf Lounge.
As we were celebrating our combined ruby Wedding Anniversary, my 65th Birthday and Retirement I was bitterly disappointed not to be able to give my wife the pleasure of a little bit of luxury.